Our Blogposts

February 22, 2018
Do not send Upcoming Domain Renewal Notice for "do not renew" domains

WHMCS has what we think it's a bug. If one of your clients decides to not renew a domain you can see it in the domain page, having this checked: Even if the client expressed he doesn't want to renew the domain, WHMCS will still send the reminder email, which we think isn't useful. We […]

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February 16, 2018
Related product required when opening a ticket

WHMCS by default lets your customers pick a service, addon or domain when opening a ticket. For some departments it could be useful to force this, setting the Related Service select required. This is exactly what this hook does. Installation and configuration To install the hook simply upload the php file in the includes/hooks folder […]

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February 13, 2018
Check for manual activation

Sometimes you need to activate a product or service after it has been ordered by the client. For example you might have a VPS or a license that you’re managing manually. This hook will create a ToDo in the ToDo list for every product, addon and configurable option that has been ordered. The hook gets […]

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February 13, 2018
Ask for ticket feedback

We believe that the feedback request after a ticket is closed could be improved in whmcs. We decided to create a custom jotform form, where to redirect our users. We ask them to rate their experience, if they give us 4 or 5 stars then we'll send them to a review website to leave a […]

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February 12, 2018
Ask for customer reviews on ticket

One of the most important things in a business are reviews. It's very important to remind your operators to ask for reviews whenever they are helping clients. This is simply the best moment to ask for a review. This hook adds a box for every review website you're on just below the ticket box. This […]

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February 1, 2018
Check for manual renewal

Sometimes you need to renew a product or service once it has been renewed by the client. For example you might have a VPS or a license that you're managing manually. With this hook you can check if when an invoice gets paid includes a package, addon or configurable options that has to be renewed […]

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